Shipping
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer various shipping options with different rates and delivery estimates. The delivery time may vary depending on the shipping method selected and your location.
- Please note that delivery delays can occasionally occur due to unforeseen circumstances. We will do our best to notify you in advance of any delays.
We currently do not offer international shipping outside the United States.
Shipping Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has been shipped. The tracking number(s) will be active within 24 hours.
Customs, Duties & Taxes
Our Favorite Things is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Our Favorite Things is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Please see our return policy here.
Questions?
If you have any further questions about our shipping policy, please contact us at orders@THGsold.com.
By placing an order with Our Favorite Things, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing Our Favorite Things! We appreciate your support.